Support

Help, training, and contact for MarineServiceTech

Canonical support URL for App Store Connect and Google Play Console.

MarineServiceTech is published by Intrepid Marine LLC. Use the links below for product help, training, and community questions.

MarineServiceTech on the App Store

Get help

Community discussions (preferred)

Ask questions, report issues, and share workflows with other users and the publisher.

Open support forum →

How the yard office works

Browser hub: sign in, tickets, workers, send work to phones, and read the field return. English is what the desk stores.

Open office guide →

Install the app and Spanish → English

App Store install, then Spanish dictation so English is saved on the ticket. Switching the iPhone to Spanish is not that setup.

Open install steps →

Spanish → English notes

Add a Spanish keyboard, enable Dictation Languages, download Translate packs, then speak Spanish on the in-app mic so English persists on the ticket.

Open iPhone steps →

Enroll a phone

After the worker replies Y, Employees → enroll that phone. They open it in MarineServiceTech. Do not copy an API key. A job the tech creates on the iPhone does not appear in the office until the work order is transmitted back.

Enroll a phone →

Workflow training

Management writes the work order. Technicians carry it on the phone. Complete history stays on the office hub. The life cycle is the chart.

Open training →

Purchase orders and inventory

Draft and track a PO, receive catalog parts as shop stock, or tie a special order to a customer boat work order. Tappable flowchart steps.

Open purchase-order charts →

Contractor trial (vetting)

Workflow enforcement as a candidate vs fail test — avoid hiring or retaining unproductive labor.

Workflow enforcement documentation gates

Open contractor trial →

Features reference

Jobs, schedule, survey, tools, diagnostics (fuel, zincs, inverter, A/C, thruster, rigging), transfer, freemium limits.

View features →

Loan / Borrow

Remember gear handoffs — who has what, including the classic tarp problem.

Open Loan / Borrow guide →

Product / marketing page

Who the app is for and how it differs from generic field-service tools.

View marketing →

Common topics

Android: An Android companion app is in development and is not on Google Play yet. iOS is the current shipping platform. When Android ships, this same support page applies.

Legal

Publisher

Intrepid Marine LLC
Product docs: https://intrepidmarine.net/docs/marine-service-tech/
Docs: intrepidmarine.net/docs

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